{"id":257318,"date":"2024-07-22T16:02:08","date_gmt":"2024-07-22T15:02:08","guid":{"rendered":"https:\/\/maisonbo.ch\/?page_id=257318"},"modified":"2024-10-13T20:52:38","modified_gmt":"2024-10-13T19:52:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/maisonbo.l27powered.eu\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"257318\" class=\"elementor elementor-257318\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ff6e9a4 e-flex e-con-boxed e-con e-parent\" data-id=\"ff6e9a4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2b7a176b e-con-full e-flex e-con e-child\" data-id=\"2b7a176b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56924cb5 elementor-widget elementor-widget-heading\" data-id=\"56924cb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce5bc4 elementor-widget elementor-widget-heading\" data-id=\"0ce5bc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alle Antworten auf Deine Fragen an einem Ort.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29c19f7 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"29c19f7\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/maisonbo.l27powered.eu\/de\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a093b20 e-flex e-con-boxed e-con e-parent\" data-id=\"a093b20\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46da506 elementor-widget elementor-widget-toggle\" data-id=\"46da506\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Wie kann ich maisonBo kontaktieren?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7421\"><p>Du kannst uns ganz einfach erreichen \u00fcber das <strong><a href=\"\/de\/kontakt\/\">Kontaktformular<\/a>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7422\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7422\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Was kann ich tun, wenn mein gew\u00fcnschtes Produkt im Webshop von maisonBo nicht mehr verf\u00fcgbar ist?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7422\"><p>Kontaktiere hierzu einfach das maisonBo Service Team entweder schriftlich per E-Mail (<a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>) oder \u00fcber das <a href=\"\/de\/kontakt\/\"><strong>Kontaktformular<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7423\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7423\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Wie kann ich Produkte von maisonBo bestellen?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7423\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7423\"><p>Du kannst alle unsere Produkte direkt in unserem Webshop bestellen. Alternativ kannst Du schriftlich eine Bestellung aufgeben. Kontaktiere hierzu einfach das maisonBo Service Team entweder schriftlich per E-Mail (<a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>) oder \u00fcber das <a href=\"\/de\/kontakt\/\"><strong>Kontaktformular<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7424\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7424\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Wie finde ich die passende Gr\u00f6sse f\u00fcr meinen Hund?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7424\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7424\">Hierf\u00fcr haben wir Dir als Orientierungshilfe eine \u00dcbersicht mit der Zuordnung der g\u00e4ngigen Hunderassen auf die jeweiligen Gr\u00f6ssen unserer verschiedenen Produkte erstellt. Diese findest Du auf jeder Produktseite beim jeweiligen Produkt. Bei Fragen kannst Du uns jederzeit kontaktieren \u00fcber das <strong><a href=\"\/de\/kontakt\/\">Kontaktformular<\/strong><\/a>.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7425\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7425\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Was muss ich bei der Pflege und Wartung der Produkte von maisonBo beachten?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7425\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7425\"><p>Produktspezifische Pflegehinweise findest Du auf jeder Produktseite unter \"Pflege\". Bei Fragen kannst Du uns jederzeit kontaktieren \u00fcber das <strong><a href=\"\/de\/kontakt\/\">Kontaktformular<\/a><\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7426\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7426\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Welche Zahlungsm\u00f6glichkeiten bietet maisonBo?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7426\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7426\"><p>Ausf\u00fchrliche Informationen zu den angebotenen Zahlungsm\u00f6glichkeiten findest Du <a href=\"https:\/\/maisonbo.ch\/en\/delivery-and-payment\/\">hier<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7427\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-7427\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Wie werden meine Produkte von maisonBo geliefert und mit welchen Lieferzeiten kann ich rechnen?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7427\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-7427\"><p>Ausf\u00fchrliche Informationen zu den Versandm\u00f6glichkeiten und den Lieferzeiten findest Du <a href=\"https:\/\/maisonbo.ch\/en\/delivery-and-payment\/\">hier.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7428\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-7428\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Kann ich eine Bestellung nachtr\u00e4glich \u00e4ndern oder stornieren?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7428\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-7428\"><p>Sollte Deine Bestellung noch nicht versendet worden sein, k\u00f6nnen wir \u00c4nderungen vornehmen. Bitte kontaktiere dazu das maisonBo Service Team entweder schriftlich per E-Mail (<a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>) oder \u00fcber das <strong><a href=\"\/de\/kontakt\/\">Kontaktformular<\/a><\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-7429\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-7429\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Was kann ich tun, wenn ich die Ware von maisonBo nicht erhalte?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7429\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-7429\"><p>Wenn Deine Bestellung nicht innerhalb der auf der Seite Versand angegebenen Lieferzeiten bei Dir eintrifft, wende Dich bitte an das maisonBo Service Team - entweder schriftlich per E-Mail (<a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>) oder \u00fcber das <a href=\"\/de\/kontakt\/\"><strong>Kontaktformular<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-74210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-74210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Wie kann ich den Status meiner Bestellung von maisonBo nachverfolgen?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-74210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-74210\"><p>Den aktuellen Status Deiner Bestellung kannst Du jederzeit entweder \u00fcber den Link in Deiner Bestellbest\u00e4tigung oder Versandbest\u00e4tigung einsehen. Gern kannst Du auch das maisonBo Service Team kontaktieren entweder schriftlich per E-Mail (<a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>) oder \u00fcber das <a href=\"\/de\/kontakt\/\"><strong>Kontaktformular<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-74211\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-74211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Was muss ich tun wenn das Paket besch\u00e4digt ankommt?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-74211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-74211\"><p>Bitte melde Transportsch\u00e4den umgehend, damit wir diese mit dem Transportdienstleister abkl\u00e4ren k\u00f6nnen. Sende uns bitte eine Schadenbeschreibung sowie Fotos vom eingetretenen Schaden, dem besch\u00e4digten Karton und dem Versandlabel an <a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-74212\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-74212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">An wen wende ich mich im Falle einer Reklamation?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-74212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-74212\"><p>Bitte schicke uns eine E-Mail unter Angabe Deiner Bestell- bzw. Rechnungsnummer mit Beschreibung der Beanstandung und Artikel-Nr. des Produkts an das maisonBo-Service-Team unter <a href=\"mailto:shop@maisonbo.ch\"><strong>shop@maisonbo.ch<\/strong><\/a>. Wir werden uns dann umgehend mit Dir in Verbindung setzen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How can I contact maisonBo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>You can easily reach us via the <strong><a href=\\\"\\\/contact\\\/\\\">contact form<\\\/a>.<\\\/strong><\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What can I do if my desired product is no longer available in the maisonBo webshop?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Simply contact the maisonBo service team either in writing by e-mail (<a href=\\\"mailto:shop@maisonbo.ch\\\"><strong>shop@maisonbo.ch<\\\/strong><\\\/a>) or via the <a href=\\\"\\\/contact\\\/\\\"><strong>contact form<\\\/strong><\\\/a>.<\\\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How can I order products from maisonBo?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>You can order all our products directly in our webshop. 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We will then get in touch with you immediately.<\\\/p>\"\n            }\n        }\n    ]\n}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ All the answers for you questions in one place. How can I contact maisonBo? You can easily reach us via the contact form. What can I do if my desired product is no longer available in the maisonBo webshop? Simply contact the maisonBo service team either in writing by e-mail (shop@maisonbo.ch) or via the [&hellip;]<\/p>","protected":false},"author":7,"featured_media":253665,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-257318","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - maisonBo<\/title>\n<meta name=\"description\" content=\"Find answers to frequently asked questions about our pet products and policies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maisonbo.l27powered.eu\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - maisonBo\" \/>\n<meta property=\"og:description\" content=\"Find answers to frequently asked questions about our pet products and policies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/maisonbo.l27powered.eu\/de\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"maisonBo\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-13T19:52:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/maisonbo.l27powered.eu\/wp-content\/uploads\/2023\/02\/P-and-P-Transparent-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/\",\"url\":\"https:\/\/maisonbo.l27powered.eu\/faq\/\",\"name\":\"FAQ - maisonBo\",\"isPartOf\":{\"@id\":\"https:\/\/maisonbo.l27powered.eu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/maisonbo.l27powered.eu\/wp-content\/uploads\/2023\/02\/P-and-P-Transparent-Logo.png\",\"datePublished\":\"2024-07-22T15:02:08+00:00\",\"dateModified\":\"2024-10-13T19:52:38+00:00\",\"description\":\"Find answers to frequently asked questions about our pet products and policies.\",\"breadcrumb\":{\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/#breadcrumb\"},\"inLanguage\":\"de-CH\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/maisonbo.l27powered.eu\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-CH\",\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/#primaryimage\",\"url\":\"https:\/\/maisonbo.l27powered.eu\/wp-content\/uploads\/2023\/02\/P-and-P-Transparent-Logo.png\",\"contentUrl\":\"https:\/\/maisonbo.l27powered.eu\/wp-content\/uploads\/2023\/02\/P-and-P-Transparent-Logo.png\",\"width\":300,\"height\":278},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/maisonbo.l27powered.eu\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/maisonbo.l27powered.eu\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/maisonbo.l27powered.eu\/#website\",\"url\":\"https:\/\/maisonbo.l27powered.eu\/\",\"name\":\"Paw and Property - Professional Pet Care | Basel, Switzerland\",\"description\":\"Modern, well-made &amp; 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